Report Outages or Gas Leaks

Reporting Outages and Gas Leaks

Report Power Outage

Severe weather and accidents can cause damage that can lead to power outages. If your power stays off for more than a few minutes, please contact FPUA at 466-7703. Our highly trained restoration personnel will make every effort to restore your power as quickly and safely as possible. If you see fallen electrical wires, assume they are dangerous and stay away!

Report Gas Leak

Gas LeaksWhen used properly, natural gas is a safe and reliable fuel. But, escaping natural gas can be a sign of potential danger. Natural gas can penetrate the walls of homes or buildings that are not supplied by natural gas. It is also colorless and odorless. As a safety precaution, FPUA adds a distinctive odor to natural gas so that you can smell a leak. If you smell natural gas, leave the premises immediately. After you get to a safe location, call 911 and FPUA at 466-7703.

Safety Around Natural Gas Pipelines

The leading cause of accidents on the pipeline delivery system is hitting a line when digging or trenching. You can avoid this problem by calling an underground line locating service at 811. There’s no charge for the service, and the call is toll-free.

Signs of a Natural Gas Pipeline Leak

  • Blowing or hissing sound.
  • Dust blowing from a hole in the ground.
  • Continuous bubbling in wet or flooded areas.
  • Gaseous or hydrocarbon odor.
  • Dead or discolored vegetation in an otherwise green area.
  • Flames, if a leak has ignited.

What to Do If You Suspect a Natural Gas Pipeline Leak

  • Evacuate the area and try to prevent anyone from entering.
  • Abandon any equipment being used in or near the area.
  • Avoid any open flames.
  • Avoid introducing any sources of ignition to the area (such as cell phones, pagers, 2-way radios).
  • Do not start or turn off motor vehicles/electrical equipment. This could cause a spark.
  • Call 911 or contact local fire or law enforcement.
  • Notify FPUA. Call us at 466-7703.
  • Do not attempt to extinguish a natural gas fire.
  • Do not attempt to operate any pipeline valves.